SHIPPING & DELIVERY
CHRISTMAS TRADING HOURS
Honest to Goodness warehouse will only be closing on the Public Holidays. All other days we will be transacting and shipping orders.
Alexandria Store closing dates are from December 25 and re-opening January 2, 2025. For customers eligible for Click & Collect, this service will not be available from December 23 to January 6, 2025.
WHOLESALE DELIVERY ZONES
- You may be eligible for FREE DELIVERY if you are on one of our Sydney Metro, Blue Mountains or South Coast H2G DELIVERY RUNS.
- A flat $15 delivery fee will be applied for South Coast, Southern Highlands, Wollongong & Canberra run.
- Available for wholesale customers only, this delivery option is available provided you submit your order to us before the corresponding cut-off times below. We are not able to guarantee specific delivery times as our drivers may incur traffic/delays.
Our H2G delivery runs are not active on public holidays and orders will be shifted to the next run to your area
Wholesale customers outside our H2G delivery zones
For orders that are not in our H2G Delivery zones, shipping is calculated at checkout. Before placing your order you can estimate your shipping cost through your cart page. See below for instructions on how to estimate delivery charges.
DELIVERY TIMES
Please note these delivery estimates may be affected in and around public holiday periods.
The above estimates are an average of delivery times within our network of carriers and may change based on your postcode and carrier. When your order is dispatched from our warehouse you will receive an email with the tracking details. You may also receive notifications directly from the carrier.
HOW TO ESTIMATE DELIVERY CHARGES
Add the items to your cart & then click on "View Cart." Enter your shipping information and click "Estimate Shipping."
DELIVERY AREAS
We ship to all Australian postcodes. We currently do not ship internationally.
DELIVERY COMPANIES
We continuously source the most cost-effective method to deliver your orders and only work with the best carriers. We use a combination of our own drivers and carriers including Border Express, Blue Star, Australia Post and others.
All orders being sent to PO Boxes or Parcel Lockers can only ship with Australia Post.
PICK UP/COLLECTION
We do not offer customer Pick Up's from our warehouse. Please choose a shipment method during checkout and your order will be dispatched based on our delivery times.
* H2G Delivery Run orders excluded