SHIPPING & DELIVERY
At Honest to Goodness, we're committed to getting your order to you quickly, reliably and at the best possible price.
Labour Day Public Holiday – Changes to Delivery Schedule
Due to the upcoming Labour Day public holiday on Monday, 5 October, please note the following changes to our order cut-offs and delivery schedule:
- Monday-only delivery customers: Your delivery will move from Monday, 5 October to Tuesday, 6 October. Order cut-off: Thursday, 1 October at 5:00 pm.
- Customers with two delivery days per week: Your usual Monday delivery will move to Wednesday or Thursday, depending on your delivery area.
- Standard Tuesday, 6 October deliveries: These will operate as usual. Order cut-off: Thursday, 1 October at 5:00 pm.
- Wednesday, 7 October deliveries: These will operate as usual. Order cut-off: Friday, 2 October at 5:00 pm.
WEEKLY DELIVERY RUNS
Delivery is available to selected areas via the Honest to Goodness delivery runs for a flat rate.
| DELIVERY AREA | DELIVERY DAY | SUBMIT & PAY FOR ORDERS BY: | DELIVERY FEE |
|---|---|---|---|
| Selected Areas in Central Coast & Newcastle | Monday | 5pm Thursday (Prior) | FREE in September |
| Sydney City, Inner West, Eastern Suburbs, North Sydney, St. George & Shire, Central West | Monday | 5pm Thursday (Prior) | $10* |
| Northwest Sydney, Hills District, Western Sydney, Central West, Camden, Campbelltown & Blue Mountains | Tuesday | 5pm Friday (Prior) | $10* |
| North Sydney & Northern Beaches | Wednesday | 5pm Monday (Prior) | $10* |
| City, Inner West & Eastern Suburbs | Thursday | 5pm Tuesday (Prior) | $10* |
|
Melbourne Metro Area** |
Thursday | 4pm Friday (Prior) | FREE in September |
| Selected Areas in Victoria** | Friday | 4pm Friday (Prior) | FREE in September |
| South Coast, Southern Highlands, Wollongong & Canberra | Friday | 5pm Wednesday (Prior) | $20* |
*Reflecting a temporary fuel levy in response to ongoing increases in transport costs.
**Only to commercial address
WHOLESALE CUSTOMERS OUTSIDE H2G DELIVERY RUNS
We ship to all Australian postcodes.
For orders that are not in our H2G Delivery Run areas, you will see the best available delivery rates based on your address at checkout.
| AREA | ESTIMATED DELIVERY TIME |
|---|---|
| Eastern Seaboard Regional | Within 5 Business Days |
| Melbourne, Brisbane & ACT | Within 4 Business Days |
| Adelaide | Within 5 Business Days |
| SA Regional | Within 6 Business Days |
| Perth, Darwin & TAS | Within 7 Business Days |
| WA Regional | Within 8 Business Days |
| Far North Queensland & Other Remote Locations | Within 14 Business Days |
Please Note:
- When your order is dispatched from our warehouse, you will receive an email containing tracking details from our freight partner, Steadfast.
Steadfast contact details:
Phone: 03 9815 2000
Email: operations@steadfastlogistics.com.au - Orders sent to PO Boxes or Parcel Lockers can only be shipped with Australia Post.
- Unfortunately, we cannot offer customer pickup from our warehouse.
- If you would like to discuss exporting our products, please call 02 8310 1800 or email info@goodness.com.au